Revolutionizing Customer Support: The Benefits and Limitations of Artificial Intelligence
Artificial IntelligenceI’m sure you’ve heard about how AI or Artificial Intelligence has exploded early this year. This is largely due to the major developments in the use of Generative AI, as well as chatGPT.But this is most likely not the first time that you have heard about, or even interacted with AI. In fact,
Player Support 101: Understanding the Role
Player support is often overlooked when people think of development teams, but this is a role critical to the success of a game, even more so when it’s a live one. If you’ve ever wondered what exactly goes on in a player support agent’s typical day, read on to get the lowdown on